Our Promises
Zero Deduction Gold Exchange
When you exchange ‘22KT’ gold with us, we give 100% Value, without any deductions. Gold Jewellery is an appreciating asset. At SMJ Jewellers, we are more than happy to exchange your “22KT” gold at the prevailing rate with the 100% value of metal weight (applicable only on the jewellery purchased from SMJ Jewellers). Our KARAT analyser will ensure you get to know the exact purity of your exchanged gold. We assure you this process will be transparent and trustworthy.
BIS Certified Gold Jewellery
The BIS hallmark is a system that provides certification of gold as well as silver jewellery that indicates the purity of the metal. This certification authenticates that a piece of gold jewellery purchased, conforms to the standards as laid by the Bureau of Indian Standards which is the national standards organization in India. This hallmarking of gold jewellery was established in April 2000. The hallmark itself consists of a BIS logo, a 3 digit number that indicates the gold purity, the logo of the assaying center along with the logo or the code of the jeweller and the code that indicates the hallmarking date. The BIS hallmarking has a high reputation among the jewellery trading industry in India, and is widely accepted by the consumers. Visit their website for more details: www.bis.gov.in
Easy Exchange
Our Goal: This exclusive feature gives complete flexibility to our customers; in case they are not satisfied with the item bought from our online store. They may choose to return this product either to any of our store in India or at our online store. If customers exchange the product within 14 days, they can avail 100% invoice value as the exchange value. For exchanges after 14 days, our guaranteed buyback policy will apply.
Complete Transparency
Totally transparent and detailed invoice and price tag. At SMJ Jewellers online store, every piece of jewellery displayed has accurate and detailed price breakup which indicates gold weight, stone weight, net weight, stone charge and making charge. All this information is also available in your GST invoice which is most important document for the ownership of your product. You can be rest assured that A COMPLETE TRANSPARENCY in invoice is maintained while you purchase and honored by us for any future /post purchase queries.
Assured lifetime Maintenance
We assure lifetime maintenance for jewellery from all our showroom. Every product from SMJ Jewellers passes through stringent quality checks to ensure a perfect piece of Jewellery is being sold and passed on to generations ahead by our customers. Jewellery being a delicate product needs time to time maintenance for natural shine and in case of any physical dent / tarnish...Please bring it to us. We understand your sentimental and the commercial value of the Jewellery and to ensure it’s well kept – We Assure you a Life Time Maintenance. You can walk into any of our store with the purchased invoice and avail this complimentary facility - We care for you!
